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Route Package Protection

$0.98
Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.

Visit route.com/sustainability to learn more.

ROUTEINS10
Customer Reviews
3.7 Based on 15 Reviews
5 ★
53% 
8
4 ★
13% 
2
3 ★
7% 
1
2 ★
0% 
0
1 ★
27% 
4
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  • route protection app
  • tracking
  • ease
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  • products
T
02/28/2024
Tara SVG verified by SHOP

Didn’t receive any notification on my order

E
02/27/2024
Edward SVG verified by SHOP
United States United States

The product was delivered somewhere but not to me, apparently, the drivers can not find this address without specific directions, they're is a Walton Way and a Walton Way Ext I'll try again once I move from here, thx again MC

T
02/19/2024
Tiffany SVG verified by SHOP
United States United States

This is unnecessary!

C
01/23/2024
Chauntelle SVG verified by SHOP
United States United States

I never received my items. They were delivered to the wrong address and I was not able to track them down.

02/07/2024

Melanin Haircare

Hi Chauntelle, Thank you for sharing your feedback. We were unable to modify your shipping address at the time of your request as your order had already been shipped out. With that being said, we have filed a claim with Route Package Protection, and if the claim is approved, a full refund will be issued to the original form of payment. If the claim is not approved, please let us know and we'd be happy to provide additional assistance! We hope this helps! Warm Regards, Your Melanin Haircare Team

A
01/09/2024
Anonymous
United States United States

Route Package Protection

This was great! I enjoyed having my package tracked.